customer success

Enabling Open Communication: Okta Connects Twilio Employees with Applications Anywhere, Anytime

Whether you’re waiting for an Uber driver at the curb, you’ve set up a call with a match on eHarmony or you’re receiving an authentication code to access a Box account, Twilio, the software and cloud-based communications platform, is there to make the process a seamless one. So seamless that you likely had no idea they were involved in the process…

Understanding the New DNA for IT: Celebrating Customers & Partners on Day Two of Oktane14

I want to start things off by saying thank you to the more than 1,000 customers and partners who joined us for Oktane14. It was an exciting week for us, and a major part of that was seeing our team’s hard work finally come to fruition – putting on an incredible event and sharing our biggest product news to date. In case you missed the first day of…

Rosetta Stone on Oktane: Why Storytelling, Takeaway Tips and a Bonus NFL Win Have Me Coming Back For Oktane14

The countdown to Oktane14 has begun! Over the past few weeks, we’ve been sharing guest posts from our amazing customers about their experiences at Oktane and why they’re looking forward to this year’s conference. Take a look and follow along with Oktane on Twitter with #Oktane14. From George Hegedus, Senior Director of System Operations at Rosetta…

Why Your Boss Needs to Send You To #Oktane14

Maybe you attended Oktane13 last year. Maybe your IT department recently adopted Okta and you want to learn more about identity management. Or maybe you heard about last year's customer appreciation party. Whatever the reason, you’re interested in attending Okta’s second annual user conference, Oktane14, and we don’t blame you. Much like this…

1,000 Customers And Counting: No Smoke and Mirrors at Okta

]You never know what you are going to get when you start a new job. When you’re interviewing at any given enterprise software company, the interview process will undoubtedly highlight how fabulous everyone is, how “robust” and “reliable” the product is and – most importantly, in my perspective – how many “wildly successful” customers the company…

Customer Success: More Than Answering the Phone

When Okta’s co-founders set out to build a product that would help businesses adopt cloud and mobile technology, they started by asking CIOs about the challenges they faced adopting cloud. They worked off of constant feedback, evolving the product to best fit the customers’ needs -- and this focus on customer success, feedback and collaboration…

Congrats to the Oktane Award Winners!

We have lots of incredible customers, and each one is responsible for our company's success. On Tuesday, the final day of Oktane13, we recognized several customers that have pushed us (and our product) to make their jobs easier, and their employees more productive. Thanks again to all of our customers and partners that made Oktane13 such a special…

Make Us Your To-Do List: 5 Reasons to Choose Okta

Busy day? We know you’re probably reading this right now while avoiding an epic Monday to-do list. If “streamline my IT operations system and move to the cloud” is on that to-do list, then you stumbled upon the perfect place to procrastinate. Our customers love to talk about how we’ve helped them manage the same task so, in the spirit of lists…

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