customer success

Enabling Our Customers’ Success Is at the Core of Everything We Do

There’s no instruction manual for digital transformation. Modern organizations know that to streamline operations, defend data, and secure customer applications, moving to a cloud-based IT infrastructure supported by strong identity and access management (IAM) is critical. But where does this journey begin? What does it entail? When does it end?…

Introducing the New Okta Trust Dashboard

Okta is committed to trust and transparency. As such, we continually solicit feedback on how to most effectively communicate with our customers, especially during trust incidents so you’re up to date on the latest that’s happening with the service. To that end, we’ve redesigned the Okta Trust Site from the ground up to give you more efficient and…

Growing the Hive: Strengthening Okta’s Security with Bugcrowd

Customer success is our number one company value at Okta. For my security team, that translates directly to customer security and assurance: continually demonstrating to customers how we keep their data safe and secure. Today, we announced another big step in how we protect our customers’ data with the launch of a public bug bounty program with…

Ready, Set, Go Celebrate! Announcing Our Oktane Award Finalists

Part of what makes Oktane so special is that we get to highlight the groundbreaking people and companies in our industry. And we are very lucky that many of those innovators happen to be our fabulous customers. The Oktane Awards recognize our inspiring and forward-thinking customers that are achieving ground-breaking results with Okta. These IT…

Okta’s EKO Empowers Engineers in 2016

Engineering is at the core of what we do at Okta each day — always focusing on customer success by delivering new functionality to make our customers successful. The members of the engineering team are on the front line in building great products and shaping the enhancements made to each component of Okta’s infrastructure. Okta just wrapped up its…

A Day in the Life of Bob Burke: From Successful Customer to Customer Success

Having previously spent eight years as a director of IT, Bob Burke — Okta's Director of Customer Success in EMEA — is by no means a stranger to the challenges that senior IT leaders face in today's cloud and mobile world. Introducing new technology can be a strenuous process, which is why the team at Okta strives to make the complex world of…

Onward: Telling the Okta Story

Okta’s brand is the sum of all the experiences and interactions that our customers, partners and the public have every day with Okta. It’s how a customer feels after she gets off the phone with a customer success manager or what a potential partner remembers about the team after a meeting. It’s what both our closest friends and our biggest…

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