CIAM

As businesses grow, the number of teams and apps will inevitably grow with them. And that means tackling the administrative challenges that come with growing teams. To that end, Okta’s delegated administration experience with custom admin roles is now generally available (GA), with an updated UX and expanded functionality that all customers can…

Organizations have had to adapt quickly and act decisively to deliver best-in-class digital experiences for their customers. In this expanding landscape, it's clear that customer identity and access management (CIAM) is a proven differentiator. Those that stayed ahead of the curve have set examples and learned lessons that others can follow,…

Customer expectations are higher than ever. UX stats show, 88% of online shoppers say that, after having a bad user experience, they wouldn’t return to a website. Customers expect a tailored digital experience that’s secure, but also allows them access to the applications they need—from whichever device is nearby.  To that end, your application's…

Customer Identity & Access Management (CIAM) and Workforce Identity solutions are both considered critical systems. Bugs, downtime, and vulnerabilities can all impact your metrics around customer success. In addition to the core features and functions, customers want to have the tools necessary to manage and operate their systems. For most…

Learn more about how partnering with Okta can drive growth and loyalty for Financial Services organizations. Interesting in going deeper? Check out our Financial Services organizations page.

Type in your username and password. Seems simple enough. But what if I told you, you’re possibly spending 9 hours per year just typing in usernames and passwords? In the US, the average email is associated with 130 accounts. If you’re logging into just 3 of those accounts each day, you’re spending about 9 hours every year just logging in to…

The average website conversion rate is only 2.35%. Even the top 25% of websites only convert around 5.31%.  Customers today have high expectations—we all want what we want, whenever we want it, wherever in the world we are, on whichever device we happen to be closest to. So complex sites with long loading times, complicated registration, and any…

Your brand is important. It’s a standard you uphold to communicate your company values and a message you’re sending to the world. Executing well on your brand means that you can efficiently apply your brand, voice, and design system to all of your user-facing properties and touchpoints. This includes publishing your logo, favicon, brand colors,…

Customer expectations seem to grow more demanding by the day. Big brands are championing seamless digital experiences and similar businesses are expected to follow suit. But ease of use alone isn’t enough. Customers also want companies to protect their personal data in a way that doesn’t add friction to their platform. To square these customer…

From the beginning, JetBlue has focused on customer experience, so when it initiated modernizations, the airline needed a solution that would put customers first. The team called on Okta to support a smooth transition onto a new identity-powered platform. Check out this infographic to see how JetBlue approached customer identity and access…