Principal Systems Engineer, Productivity and Collaboration

San Francisco, CA

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The BT Engineering Services Team

Business Technology is on a mission to accelerate Okta’s scale and growth. We bring world-class business acumen and technology expertise to every interaction. We also drive cross-functional collaboration and are focused on delivering measurable business outcomes.

The Business Technology (BT) Platform Engineering team comprises smart and innovative engineers who welcome challenges and enjoy seeing our designs run at scale with automation, testing, and tuning.  Above all, we are a team that touches every point of the business and is obsessed with the end-user experience.

The Principal Systems Engineer, Productivity and Collaboration Opportunity

Okta’s Productivity and Collaboration Engineers are critical in defining and maintaining employee productivity tools and collaboration platforms. This role within the Business Technology (BT) Engineering Services org offers the opportunity to be part of the evolution of end-user messaging, collaboration, search, and productivity technologies across the company. You will research, re-design, and build detailed solutions/repeatable patterns (run books) for internal BT and end-users, transitioning knowledge to BT Service Desk, and provide 3rd level support when advance troubleshooting is required.

The ideal candidate is a productivity, collaboration, and SaaS systems product engineer who has proven experience designing, developing, implementing, and maintaining a standard delivery operation model. We're looking for a highly motivated individual with excellent communication and technical skills who is excited to join our team and help us take our collaboration and productivity services to the next level: Google Workspace, Slack, Proofpoint, and other corporate SaaS applications.

You will be an integral part of the core team responsible for maintaining redundant, scalable, and secure systems infrastructure. This position entails taking ownership of the Enterprise Systems used at Okta and contributing to the development of backend systems that will support the company's growth. You should possess the ability to drive projects from inception to completion, including identifying areas for improvement, researching optimal solutions, effectively communicating your chosen approach to others, and implementing the solution. You are a proactive individual who combines analytical thinking with hands-on execution. You have ambitious goals and possess the drive to turn them into reality. Automation should be your passion, as we seek individuals who strive to work smarter, not harder.

What you’ll be doing 

  • Provide strategic leadership in designing, implementing, and optimizing SaaS-based systems and integrations.
  • Develop and communicate a clear vision for the saas and application integration landscape, ensuring alignment with overall business objectives.
  • Design and architect scalable, reliable, and secure SaaS solutions, focusing on tools such as Google Workspaces and Slack.
  • Evaluate and recommend emerging technologies and trends to enhance the organization's SaaS architecture.
  • Lead the integration efforts between diverse SaaS applications, fostering seamless communication and data flow.
  • Implement and enforce security best practices for SaaS applications and integrations, ensuring data integrity and compliance with industry regulations.
  • Stay abreast of security threats and proactively implement measures to mitigate risks.
  • Maintain comprehensive documentation of SaaS application security configurations, procedures, and incident response plans.
  • Collaborate with compliance teams to ensure adherence to data protection and privacy regulations.
  • Implement and manage robust IAM solutions for SaaS platforms, ensuring appropriate user access controls and authentication mechanisms.
  • Enforce the principle of least privilege and regularly review and update access permissions.
  • Collaborate with cross-functional teams, including IT, Security, development, and business units, to understand requirements and deliver integrated solutions.
  • Act as a liaison between technical and non-technical stakeholders to ensure alignment on system engineering goals.
  • Provide advanced technical support for SaaS-related issues, troubleshooting and resolving complex problems promptly.
  • Participate in post-implementation reviews and incorporate lessons learned into future projects.

What you’ll bring to the role

  • Minimum of 8 years of hands-on experience in system engineering, focusing on SaaS applications and integrations.
  • Proven track record of successfully leading and delivering complex projects in a senior or principal role.
  • Extensive experience working with and optimizing SaaS applications, with a deep understanding of platforms such as Google Workspaces and Slack.
  • Hands-on experience implementing and managing IAM solutions for SaaS applications, ensuring robust access controls.
  • Ability to create scripts to invoke changes and gather data with knowledge of using REST APIs and alternative low/no-code automation tools such as Okta Workflows.
  • Demonstrated proficiency in architecting scalable and secure SaaS solutions.
  • In-depth knowledge of security best practices, threat modeling, and risk assessment methodologies.
  • Demonstrated ability to collaborate effectively with SaaS vendors to address security concerns and implement enhancements.
  • Experience in evaluating and selecting secure SaaS solutions for organizational needs.
  • Proven success in navigating and adhering to industry-specific compliance requirements.
  • Possess relevant security certifications such as CISSP, CISM, or equivalent or desire to obtain them strongly desired.



Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:   

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $202,000$283,000 USD

What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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